111god Privacy Policy

Section 1

1. Who We Are and How to Contact Us

111god operates the online casino and sports betting platform accessible at https://111god.app (the "Platform"). References to "111god", "we", "us", or "our" throughout this Privacy Policy refer to the operator of the Platform. We are the data controller in respect of personal information collected via the Platform.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to raise a privacy concern, please contact our Data Privacy team. Our dedicated support team handles all privacy-related enquiries and aims to respond within 5 Working Days (Bangladesh Standard Time, UTC+6).

Contact: [email protected] (plain text — not a clickable link). Please include "Privacy Request" in the subject line of your message, along with your registered username and a description of your enquiry.

Section 2

2. What Personal Data We Collect

111god collects personal data in several ways: directly from you when you register or use the Platform, automatically through your use of the Platform, and occasionally from third-party service providers who assist us in verifying your identity or processing your payments. The categories of personal data we may collect include:

Section 3

3. How We Use Your Personal Data

111god processes your personal data only where we have a lawful basis for doing so. The primary purposes for which we use your data, and the corresponding lawful basis for each, are set out below:

• Account registration and management: We process your Identity Data and Contact Data to create, maintain, and administer your 111god account. Lawful basis: performance of a contract.
• Age and identity verification: We process Identity Data to verify that you meet the 21+ age requirement and that your account details are genuine. Lawful basis: legal obligation and legitimate interests (preventing underage gambling).
• Payment processing: We process Financial Data to facilitate deposits, withdrawals, and refunds via bKash, Nagad, Rocket, Upay, and other supported payment channels. Lawful basis: performance of a contract.
• Fraud prevention and platform security: We process Technical Data and Usage Data to detect and prevent fraudulent activity, money laundering, account sharing, and other prohibited conduct. Lawful basis: legitimate interests and legal obligation.
• Responsible gaming monitoring: We analyse Usage Data and Financial Data to identify indicators of problem gambling behaviour and to apply responsible gaming tools proactively. Lawful basis: legal obligation and legitimate interests.
• Customer support: We process Contact Data and Usage Data to respond to your support enquiries and complaints. Lawful basis: performance of a contract and legitimate interests.
• Marketing communications: With your explicit opt-in consent, we may send you promotional emails or SMS messages about new games, bonus offers, and platform features. You may withdraw this consent at any time by contacting [email protected]. Lawful basis: consent.
• Platform improvement and analytics: We process aggregated, anonymised Technical Data and Usage Data to analyse platform performance and improve the user experience. Lawful basis: legitimate interests.

Section 4

4. Sharing Your Personal Data with Third Parties

111god does not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes. We may share your data with the following categories of trusted service providers, strictly as necessary to operate the Platform and fulfil our legal obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard receive only the transaction reference and account identifier required to process your deposit or withdrawal. They do not receive your full account history or betting data.
• Identity verification providers: Authorised third-party KYC (Know Your Customer) service providers may process your Identity Data to assist with document verification. These providers are bound by strict data processing agreements and may not use your data for any purpose other than verification.
• Game software providers: Providers such as Evolution Gaming, Pragmatic Play, Spribe, NetEnt, Microgaming, and Ezugi receive technical session identifiers necessary to operate their games within the 111god platform environment. They do not receive your full personal profile.
• Fraud prevention and security services: We may share Technical Data (such as IP addresses and device fingerprints) with specialist fraud prevention providers to protect the integrity of the Platform.
• Legal and regulatory authorities: We will disclose personal data to law enforcement agencies, courts, or regulatory bodies where we are legally required to do so, or where we determine in good faith that disclosure is necessary to protect the rights, property, or safety of 111god or its users.

All third-party service providers with whom we share personal data are required to handle that data in accordance with applicable data protection obligations and to implement appropriate technical and organisational security measures.

Section 5

5. Data Retention

111god retains personal data for as long as your account remains active and for such additional periods as are required by our legal and regulatory obligations or legitimate business interests. The following retention periods apply as a general guide:

• Account and Identity Data: Retained for the duration of your account plus a minimum of 5 years following account closure, to satisfy anti-money laundering record-keeping obligations.
• Financial and Transaction Data: Retained for a minimum of 5 years from the date of each transaction, in accordance with financial record-keeping requirements.
• Responsible Gaming Records: Self-exclusion records and problem gambling interventions are retained for a minimum of 7 years to ensure re-registration restrictions are upheld.
• Customer Support Records: Support correspondence is retained for 3 years from the date of the most recent interaction, to assist with dispute resolution and service improvement.
• Marketing Consent Records: Records of your marketing consent (or withdrawal of consent) are retained for 3 years from the date of the most recent consent action.
• Anonymised Analytics Data: Aggregated, anonymised usage data from which you cannot be identified may be retained indefinitely for statistical and platform improvement purposes.

When data is no longer required for the purposes for which it was collected, and no legal retention obligation requires its continued storage, 111god will securely delete or anonymise that data.

Section 6

6. Your Data Rights

As a registered user of the 111god Platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within 10 Working Days of receiving your request and will not charge a fee for standard requests.

• Right of Access: You may request a copy of all personal data that 111god holds about you, together with information about how and why it is being processed.
• Right of Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. Where possible, please update your details directly through your account settings.
• Right of Erasure: You may request that 111god delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you object to processing. This right is subject to our legal retention obligations — data required by law cannot be deleted on request.
• Right to Restrict Processing: You may ask us to pause processing of your data in certain circumstances, for example while a correction request is being assessed or while an objection is under review.
• Right to Data Portability: Where processing is based on your consent or the performance of a contract, you may request a machine-readable copy of the personal data you have provided to us.
• Right to Object: You may object at any time to processing of your data for direct marketing purposes. Once such an objection is received, we will immediately cease all marketing communications to you.
• Right to Withdraw Consent: Where processing is based solely on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Section 7

7. Data Security

111god implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of all sensitive personal data at rest, using industry-standard encryption algorithms.
• Strict access controls ensuring that personal data is accessible only to 111god personnel who require it to perform their role.
• Regular security audits and penetration testing of Platform infrastructure.
• Two-factor authentication available for all registered accounts to add an additional layer of login security.
• Continuous monitoring of Platform systems for unusual activity, attempted intrusions, and potential data breaches.

In the event of a personal data breach that poses a risk to your rights and freedoms, 111god will notify affected users without undue delay and will take all reasonable steps to contain, investigate, and remediate the breach. Please note that no online platform can guarantee absolute security; you also play a role in protecting your account by keeping your password confidential and logging out of shared devices after each session.

Section 8

8. Cookies and Tracking Technologies

The 111god Platform uses cookies — small text files stored on your device — to provide a functional and personalised experience. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication cookies that keep you logged in during your visit and security cookies that help protect against cross-site request forgery. These cookies cannot be disabled without preventing you from using the Platform.
• Functional Cookies: Remember your preferences such as language, device type, and display settings. They allow us to personalise your experience without requiring you to re-enter settings on each visit.
• Analytics Cookies: Collect anonymised data about how users interact with the Platform, including pages visited, time on page, and error messages encountered. This data is used exclusively to improve Platform performance and is not linked to your personal identity.

111god does not use advertising or tracking cookies. We do not participate in cross-site tracking, interest-based advertising, or any third-party cookie network. You may manage or delete cookies through your browser settings at any time; however, disabling strictly necessary cookies will affect your ability to log in and use core Platform features.

Section 9

9. Children's Privacy

The 111god Platform is strictly for individuals aged 21 years and above. We do not knowingly collect, store, or process personal data belonging to persons under the age of 21. If we become aware that an account has been registered by or on behalf of an individual under 21, we will immediately close that account, void any associated balances, and securely delete the personal data collected.

If you are a parent or guardian and believe that a person under 21 in your care has registered an account with 111god, please contact us immediately at [email protected]. We will investigate and act promptly.

Section 10

10. Changes to This Privacy Policy

111god may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When a material change is made, we will notify you via a notice on the Platform homepage or by email to your registered address at least 7 calendar days before the change takes effect. The "Last updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the 111god Platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how we protect your data.